caseen logo
 
 Log In
 
layout or spacer
layout or spacer
0
layout or spacer
Checkout
$0
layout or spacer
 
Home                  Products                  Store                  About Us                  Blog                  View Cart                 
layout or spacer  
layout or spacer layout or spacer layout or spacer
Home > Terms & Conditions

Terms & Conditions

By using the caseen website or submitting an order for products or services, you indicate your acceptance and agreement to the terms and conditions set forth below. If you do not agree to these terms and conditions, please do not submit any orders for products or services and immediately close your browser.

 
Sales Tax (Only in CA, USA)
Payment
Pricing and Product Availability Disclaimer
Product Descriptions
Order Acceptance Policy
Rush Processing
Back Orders
Shipping
Physical Damage or Loss
Refuse Shipments
Disclaimer and Limitation of Liability
Governing Law


Sales Tax (Only in CA, USA)
caseen charges a sales tax of 8.75% for orders from California (USA) only.
^ Top

 
Payment
We accept Visa, MasterCard, Discover, American Express, PayPal, and Google Checkout. For international transactions, we suggest using Paypal or Google Checkout as our Credit Card verification system may something have trouble with non-USA credit cards.

All orders are processed through our secured server. Before shipping, our Credit Department will re-verify all orders and payments. No International Credit Cards will be accepted.

All billing information and shipping address (if different from billing address) is subject to verification for safety and security purposes. Please note that there may be delays associated with verifying billing and shipping address information which may hold your order until resolved.

For money order purchases, if full payment is not received within 10 business days from the original date of order, caseen will automatically cancel your order. All merchandises purchased through money orders/ check will be shipped after the money has been deposited and cleared by our bank.
^ Top

 
Pricing and Product Availability Disclaimer
All prices quoted are exclusive of taxes, Prices and product availabilities are subject to change without notice. Specials/promotions may be limited to stock on hand. We are not responsible for any typographical errors on pricing and product availability information. caseen reserves the right to refuse service to anyone.
^ Top

 
Product Descriptions
caseen attempts to be as accurate as possible in product descriptions, also on typographical and photographical of products for sale; however, we cannot guarantee that product descriptions/specifications, pricing or any other content on caseen is accurate, complete, or current.
^ Top

 
Order Acceptance Policy
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. caseen reserves the right at any time after receipt of your order to accept or decline your order for any reason. caseen reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity of any item you ordered. All orders placed must obtain pre-approval with an acceptable method of payment, as established by our credit department. We may require additional verifications or information before accepting any order. Credit card dispute charge is not acceptable. If there is anything wrong with the merchandise, please contact customer service for more information. Orders usually ship within 24 to 48 business hours. However, we do not guarantee all orders will be shipped according to our usual process due to back orders, out of stock and/or credit card verification delay.

caseen will only accept all change/cancel order requests by phone. So please call during our business hours (9am to 5pm PST) to change/cancel any order. Also, all processes must be done before the order has been shipped out.

caseen will only accept all change/cancel order requests by phone. So please call during our business hours (9am to 5pm PST) to change/cancel any order. Also, all processes must be done before the order has been shipped out.
^ Top

 
Rush Processing
For customers in a hurry, we offer to process and ship out your order at the same business day we receive it. This option only applies to orders received before 12:00 Noon Pacific Standard Time and being shipped to your credit card billing address or PayPal confirmed address. Orders placed after 12pm will be shipped out within the next business day.

Same day rush processing is not guaranteed. If for any reason your order did not get shipped out within the expected amount of time, the "Rush Processing" fee will not be charged.
^ Top

 
Back Orders
caseen will only ship complete orders, If your order includes an item on backorder, we will contact you regarding the backordered item with a choice of holding the order until the backordered items are in or removing the backordered item from the order.
^ Top

 
Shipping
Please note that we only ship on weekdays. APO/FPO address order will be shipped via US Postal Service.

We do not guarantee delivery time on all international shipments due to every country may have different time schedule on custom clearing which may take longer/shorter time to inspect your products. And also customers are responsible for all additional customs fees, brokerage fees, duties, and taxes that may be levied by their respective governments or by the shipping carrier. These additional fees may be collected at time of delivery. caseen will not refund shipping charges for refused shipments.
^ Top

 
Physical Damage or Loss
Once you receive your order, you are liable for loss or physical damage. Physical damage will void all warranties offered by caseen and/or the manufacturer. You as the buyer are liable for inspection of the products upon delivery. You will be responsible for contacting caseen regarding claim of any products damaged, tampered, and/or loss in transit. If you receive an order which you find to be physically damaged upon delivery, please contact us within seventy-two (72) hours of delivery for further assistance. caseen will file shipping claim with the carrier. caseen is not the carrier, therefore is not directly responsible for lost or damaged packages. caseen will make the effort to address any issues or concerns. In cases of physical damage by the carrier, you need to keep the merchandise in the original packing materials for NO LESS THAN 10 BUSINESS DAYS for claim purposes. caseen will instruct you on the necessary procedures to follow. caseen will send a replacement after the claim has been settled. Replacement will be sent via Ground Service, unless otherwise requested, in which you will be liable for any added charges resulting from upgrading the shipping method.
^ Top

 
Refuse Shipments
If you wrongfully refuse to accept your order or return products without legal excuse or authorization, you will be held liable for a service fee of 15% of the purchase price, plus any shipping and handling charges incurred. TechRange may choose, at its discretion, to refuse to accept the unauthorized returns. You will be held liable for any charges associated with sending any unauthorized returned products back to you. caseen is not responsible for any loss or damage on unauthorized refused/return products.
^ Top

 
Disclaimer and Limitation of Liability
Unless otherwise noted, all products sold by caseen are covered by our 30-day return period. Policies regarding items that are not covered by the 30-day return period are specified on the products' individual pages as well as in our full Return Policy. caseen makes no representations or warranties, either express or implied, of any kind with respect to products sold on this site, including but not limited to, merchantability and fitness for a particular purpose. You agree that the sole and exclusive maximum liability to caseen arising from any product sold on this website shall be the price of the product ordered. In no event shall caseen, its officers, employees or other representatives be liable for special, indirect, consequential, or punitive damages related to products sold. caseen and the materials therein are provided "as is". caseen makes no representations or warranties, either express or implied, of any kind with respect to caseen, its operations, content, information, materials or year 2000 compliance. You agree that caseen, its officers, employees or other representatives shall not be liable for damages arising from the operation, content or use of caseen. You agree that this limitation of liability is comprehensive and applies to all damages of any kind, including without limitation direct, indirect, compensatory, special, incidental, punitive and consequential damages.
^ Top

 
Governing Law
You agree that any legal action brought against caseen shall be governed by the laws of the State of California without regard to its conflict of law principles. You agree that the sole jurisdiction and venue for any litigation arising from your use of this Site shall be an appropriate federal or state court located in Los Angeles California.
^ Top

 
layout or spacer promotions
free full stylus with orders $20 or more
layout or spacer

FB twitter twitter twitter twitter twitter caseen.com is an Upfront Merchant on TheFind. Click for info.

Special product promotions, coupons, and sales are periodically available. Please sign up with our mailing list to receive up to date information on caseen! Join our facebook or twitter to interact with other caseen fans.
layout or spacer
layout or spacer
 
COMODO SSL SECURED 128/256 bit ENCRYPTION. Your data is safe! layout or spacer